Believable Computer Scam Going Around

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Imagine you're on your computer, and it stops working. Then, a person claiming to be from Microsoft calls and tells you they're aware you have a problem and can help. It seems like great customer service, but it's all a scam

Connie Orr is one of the scammed. Connie was on her laptop one day in her home in Adams when she began having trouble using her Internet browser and icons on her computer. That's when a man called claiming to be with Microsoft. He offered her a firewall security package deal for about 350 dollars. She paid with her credit card.

"And going through what I was going through, I thought it was a good deal. I just fell for it," said Connie."

Orr is having similar problems with another computer. She took it to Michael DeFranco at Computer Doctors in Watertown. He says Orr's troubles could be because of the same person.

"They can gain access to your computer and to your IP address of your router, so therefore any computer that is hooked up to that router is subject to having your administrative rights removed," said DeFranco

If this has happened to you, you're not alone. The attorney general's office says they get calls about similar scams everyday. Unfortunately, once it's happened there isn't much legal action you can take.
 

"We found that most of these scammers are from out of the country, most of them don't have an actual telephone number that's traceable," said Deanna Nelson, assistant Attorney Genral.

But if this has happened to you, there are some things you can do. One, is changing your computer password and keeping an eye on your credit card statements. Luckily for Connie Orr, she was able to call her bank and get her money back. She hopes others will learn from her situation.

Tuesday, October 21, 2014
, Watertown, NY

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