Cuomo Calls For Investigation; Clarkson Unaffected By TWC Outage

KTLA / MGN Online


Gov. Andrew Cuomo is asking the state Department of Public Service to investigate Wednesday morning's Time Warner Cable internet outage.

Meanwhile, at Clarkson University in Potsdam, internet use was unaffected by the outage because the campus has a backup provider.

The governor said the investigations will become part of the state's review of the proposed merger between Time Warner and cable giant Comcast.

Cuomo says the outage "is a stark reminder that our economy is increasingly dependent on a reliable broadband network."

The state's review of the merger is part of a broader study of regulations affecting internet, cable and telephone companies.

Clarkson officials say because students, faculty and staff rely heavily on the internet, the university has two providers.

When Time Warner went down, officials say, the university switched to backup provider SLIC Network Solutions.

"Because this diversity of partnerships provides redundant internet connections, Clarkson was able to remain online and well-connected in spite of the TWC outage," officials said in a release.

“This TWC outage could have knocked us offline, disconnecting thousands of students and interrupting educational work for hundreds of faculty members," Clarkson chief information officer Joshua Fiske said.

Time Warner blames the outage on a problem during routine maintenance.

The company has about 11.4 million high-speed data subscribers in 29 states.

Tuesday, December 6, 2016
, Watertown, NY

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