National Grid Warns Customers Of Phone Scam

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National Grid is warning its upstate New York customers about phone scams.

The utility says people should be cautious of unknown callers identifying themselves as National Grid representatives and asking for personal banking or credit card information.

In recent weeks there have been reports of calls to National Grid customers asking for personal financial information, or telling customers to obtain money orders, pre-paid cards or other forms of payment to avoid service shut-offs.

National Grid says it may call and request payment information for customers with previous balances, but the company urges anyone who is uncertain as to the identity of a caller to verify it by hanging up and contacting National Grid at 1-800-642-4272.

Customers who believe they have fallen victim to the scam should immediately contact local law enforcement officials.
 

Monday, July 28, 2014
, Watertown, NY

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