Tools

State Reaches $3M Settlement With Health Insurance Company

Story Published: Nov 28, 2012 at 2:07 PM EDT

Story Updated: Nov 28, 2012 at 2:09 PM EDT

New York Attorney General Eric Schneiderman has announced a $3.1 million refund settlement with insurer Excellus Bluecross Blueshield for patients and health care providers who overpaid due to improper accounting of deductibles.
   
Schneiderman's office says Excellus has so far made repayments totaling $3.1 million.

Excellus reported that accounting errors affecting 12,000 customers processed after September 1, 2011, followed software modifications with glitches that have since been repaired.
   
Schneiderman's Health Care Bureau started investigating Excellus's failure to properly track members' deductible and out-of-pocket expenditures into its automated claims system after receiving customer complaints.
   
The Associated Press said its call to the company was not initially returned Wednesday.

See Schneiderman's news release
Thursday, May 23, 2013
, Watertown, NY

On Demand

This content requires the latest Adobe Flash Player and a browser with JavaScript enabled. Click here for a free download of the latest Adobe Flash Player.

What's On TonightFull Schedule

On Wall Street