Another 117 Concentrix Workers Slated To Lose Jobs

Another 117 Concentrix Workers Slated To Lose Jobs

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A second round of layoffs have been announced at Concentrix Corporation in Watertown. This time 117 people are expected to lose their jobs.

That's on the heels of an announcement last week that 115 employees were being laid off at the downtown call center.

That's a total of 232 of the 540 employees who work at Concentrix, which was formerly known as Convergys.

Meetings wrapped up late Tuesday morning to let the 117 employees know of the decision.

This round of layoffs start May 10 and all 117 are expected to be let go by the end of June.

Executive director of the WorkPlace of Jefferson County, Cheryl Mayforth, says this is a hard hit for the Watertown area.

"This is a major blow to our community. That's a lot of people. Many of these people fall in different categories," she said.

The layoffs will affect customer support workers, trainers and team leaders.

The layoffs affect customer support workers, trainers, and team leaders.

Last week's announcement came after the call center lost a contract with a client. That contract runs out at the end of April.

A spokesperson from Concentrix says, this time, a different program, but the same client is to blame for the latest job cuts.

However, Concentrix is working to find a replacement for the client that dropped out.

"We are actively working with our clients to bring new business to the site, ideally before the 90 day notice period so we can continue to have a strong presence in the community," said said Brooke Beiting, Concentrix senior specialist for media relations in North America. 

In the meantime, Mayforth says The WorkPlace is willing to help people with their resumes and look for other opportunities. 

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