National Grid Offers Tips In Case Of Outage

National Grid Offers Tips In Case Of Outage

Posted: Updated:
Power outages10 Caption Power outages10 Caption

There could be freezing rain and icing across the north country and the folks at National Grid are urging caution.

Officials at the electric company say they'll be watching the storm closely and are ready to deploy their nearly 1,600 workers if problems arise with the grid.

They also offer these tips in case of problems:

- If a power outage occurs, customers can notify National Grid online to expedite restoration.

- Never touch downed power lines. Always assume they are carrying live electricity. Downed lines should be immediately reported to National Grid at 1-800-867-5222 or to your local emergency response organization.

- Generators used to supply power during an outage must be operated outdoors to prevent the buildup of deadly carbon monoxide. Before operating a generator, be sure to disconnect from National Grid’s system by shutting off the main breaker, located in the electric service panel. Failure to do this could endanger electric crews and neighbors.

- Customers who depend on electrically powered life support equipment, such as a respirator, should register as a life support customer by calling National Grid at 1-800-642-4272 (in a medical emergency, always dial 911).

- Keep a number of working flashlights and an extra supply of batteries and be sure to charge all electronic devices.

- Drive carefully and use caution when driving near any crews working to restore power.

- Be sure to check on elderly family members, neighbors and others who may need assistance during an outage.

You can keep track of outages at the Outage Central portion of National Grid's website.

Powered by Frankly
All content © Copyright 2000 - 2019 Frankly Media and WWNY. All Rights Reserved. For more information on this site, please read our Privacy Policy and Terms of Service.