What's Holding Up Mail Delivery In Lowville?

What's Holding Up Mail Delivery In Lowville?

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The mail box is often empty at Nancy Szijarto's home in Lowville. She say it's been that way since last fall but in the last few week it's gotten worse. 

The mail only comes "maybe 2 days a week or sometimes three days a week," said Szijarto.

Szijarto says others in the village have had the same problem.

"When you have bills to pay or you're waiting for packages, or just different items, it's not very convenient to the costumer," she said.

On Friday, Szijarto posted her frustrations on Facebook. 

A man who says he is the Lowville postmaster commented on the post saying that one mail carrier was working three routes. He added he was helping with deliveries and was on the road as late as 7 at night. 

7 News was unable to interview the postmaster but Mark Lawrence, a spokesperson for the United States Postal Service, says weather and mail carrier absences are a factor in the delayed mail.

"I'd like to apologize to our customers, who may have experienced any delivery service delays. Every effort is being put forward by our hardworking staff to deliver the mail," he said. 

Lawrence says the post office will be fully staffed through this week. Workers from nearby post offices have come to help.

But sometimes that help doesn't come until later in the day. Some residents are saying when they do get mail, it's not coming until night time.  

"They have duties in their home offices, which they complete and then they go to the neighboring offices help them," said Lawrence.

Lawrence says that if Lowville residents have concerns about delayed deliveries, they can call 1-800-275-8777.

As for Szijarto, she says she hopes she starts seeing her mail soon. 

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